In today’s fast-paced digital world, seamless communication is the backbone of a successful business. Whether you’re managing a remote team, collaborating across departments, or providing instant customer support, having the right communication tools is essential. That’s where business messaging apps come in. These platforms streamline communication, enhance team collaboration, and ensure everyone stays on the same page—no matter where they are.
As we move further into 2025, businesses are increasingly relying on smart, secure, and feature-rich messaging apps to keep operations running smoothly. From real-time chat to project management integration, the best business messaging apps offer more than just messaging—they’re essential productivity tools.
In this blog post, we’ll explore the 10 best business messaging apps in 2025, comparing their features, pricing, limitations, and real user feedback to help you choose the one that fits your business needs best.
What is a Business Messaging App
A business messaging app is a digital communication tool designed specifically for workplace use. Unlike personal messaging apps, these platforms are built to handle professional conversations, streamline workflows, and support team collaboration in a secure and organized way.
These apps typically offer features like direct messaging, group chats, video calls, file sharing, task management, and third-party app integrations. They help reduce email clutter, boost productivity, and keep communication centralized across teams and departments.
Whether you’re a small business or a large enterprise, a business messaging app can transform how your team communicates—making work faster, more efficient, and more connected.
Benefits of a Business Messaging App
Using a business messaging app brings several strategic advantages that go beyond basic communication. These tools are designed to optimize workplace efficiency, safeguard company data, and reduce operational costs. Here’s how:
Increases Employee Productivity
One of the most significant benefits of a business messaging app is the boost it brings to employee productivity. Instead of relying on long email chains or frequent meetings, teams can communicate in real time. Quick questions get quick answers, decisions are made faster, and project updates are shared instantly. With features like file sharing, task assignments, and searchable chat history, teams save time and stay focused on their work.
Ensures Secure Messaging
Security is non-negotiable in business communications. Business messaging apps are built with enterprise-level security features, including end-to-end encryption, secure data storage, two-factor authentication, and admin controls. This ensures that sensitive conversations and files remain confidential and protected from cyber threats. Especially for industries that handle proprietary or client information, secure messaging is a critical requirement.
Reduces Cost of Communication
Business messaging apps can significantly lower communication expenses. Traditional communication methods like phone calls, SMS, or printed memos come with recurring costs. By consolidating communication into one digital platform, businesses reduce the need for multiple tools and infrastructure. Moreover, many of these apps offer affordable pricing plans, including free tiers for small teams, making them cost-effective even for startups and small businesses.
What Makes a Good Business Messaging App?
Not all messaging apps are created equal. A good business messaging app should not only facilitate communication but also align with your team’s workflow, offer robust security, and be easy to use. Here are the key features to look for:
User-Friendly Interface
A good business messaging app must be easy to navigate, even for non-technical team members. An intuitive interface ensures quick onboarding and smooth adoption across the organization. Users should be able to start chats, create channels, schedule meetings, and share files without confusion or extensive training. A clutter-free dashboard, smart notifications, and organized chat threads make a big difference in daily operations.
Secure Messaging
Security is a cornerstone of a trustworthy business messaging app. Look for apps that provide end-to-end encryption, secure cloud storage, and user authentication options. Additionally, administrative tools like user access controls and audit logs help IT teams monitor communication without compromising privacy. This is especially important for companies in finance, healthcare, or legal sectors where data protection is a top priority.
Easy Integration with Your Current Tools
The best messaging apps integrate effortlessly with the tools your team already uses—such as project management platforms (like Corexta), cloud storage (like Google Drive or Dropbox), calendars, and CRM systems. These integrations reduce app-switching and streamline workflows, allowing your team to stay productive within a unified workspace.
10 Best Business Messaging Apps
1. Corexta
Best for: Project management, team collaboration, and instant messaging
Corexta is an all-in-one business messaging app designed to centralize communication, streamline workflows, and enhance productivity across teams. Built with a strong focus on project management and collaboration, Corexta offers a smooth and modern experience for businesses of all sizes. It combines real-time messaging with powerful task management and file-sharing tools, making it ideal for both remote and in-office teams.
Best Features
Real-Time Messaging: One-on-one and group chats with instant notifications.
Built-In Project Management Tools: Assign tasks, set deadlines, and track project progress within chat threads.
Integrated Video Calling: High-quality audio and video conferencing for virtual meetings.
Custom Workspaces: Create tailored workspaces for departments or projects.
Secure Cloud Storage: Share files securely with end-to-end encryption.
Third-Party Integrations: Easily connects with popular tools like Google Drive, Slack, Trello, and more.
Limitations
Limited Free Plan: The free version restricts access to advanced features like analytics and integrations.
Newer in the Market: Compared to more established platforms, Corexta may still be evolving in terms of user base and ecosystem.
Learning Curve for New Users: Due to its feature-rich nature, some users may require onboarding to utilize all functions effectively.
Pricing
Free Plan: Limited features for small teams
Pro Plan: Starts at $8/user/month
Enterprise Plan: Custom pricing based on team size and feature needs
Customer Reviews and Ratings
G2: ★★★★☆ (4.4/5) – Users appreciate the clean UI and smooth team collaboration features.
Capterra: ★★★★☆ (4.3/5) – Praised for its project management tools and fast customer support.
Trustpilot: ★★★★☆ (4.2/5) – Noted for secure messaging and ease of use.
“Corexta has simplified how our team communicates and keeps projects on track. The built-in task manager is a game-changer.” — Verified User, G2
2. Dialpad
Best for: Business communication and customer experience solution
Dialpad is a unified communications platform offering VoIP calling, video conferencing, and instant messaging. It’s designed for teams that value seamless communication with clients and colleagues alike. With built-in AI features, Dialpad offers real-time transcription, sentiment analysis, and productivity boosts.
Best Features
AI-Powered Voice Intelligence: Real-time call transcriptions and insights.
Unified Messaging: Text, video, and voice in one platform.
CRM Integration: Works with Salesforce, HubSpot, and more.
Cross-Device Syncing: Stay connected across desktop and mobile.
Team Messaging: Channel-based communication for internal use.
Limitations
Focus on Voice Over Chat: Messaging features are not as advanced as in dedicated chat apps.
Pricey for Small Teams: Advanced plans can be expensive for startups.
Pricing
Standard Plan: $15/user/month.
Pro Plan: $25/user/month.
Enterprise Plan: Custom pricing available.
Customer Reviews and Ratings
G2: ★★★★☆ (4.4/5) – Users love the AI features and unified platform.
Capterra: ★★★★☆ (4.3/5) – Well-rated for customer service and call quality.
Trustpilot: ★★★★☆ (4.2/5) – Commended for reliable communication, though some want more chat options.
3. Slack
Best for: Instant messaging with internal and external teams
Slack remains one of the most popular business messaging apps in 2025. It enables seamless communication through organized channels, direct messaging, voice calls, and app integrations. Whether you’re a startup or a large enterprise, Slack makes internal and external team collaboration effortless.
Best Features
Channels and Threads: Organize communication by topic, team, or project.
App Integrations: Connects with over 2,000 tools like Google Workspace, Zoom, and Trello.
Slack Connect: Chat with external partners securely.
File Sharing and Search: Share documents and find past messages easily.
Mobile and Desktop Apps: Fully synced for flexibility.
Limitations
Too Many Notifications: Can become noisy without proper settings.
Costly for Larger Teams: Paid plans may add up quickly.
Pricing
Free Plan: Limited message history and features.
Pro Plan: $7.25/user/month.
Business+ Plan: $12.50/user/month.
Enterprise Grid: Custom pricing.
Customer Reviews and Ratings
G2: ★★★★☆ (4.5/5) – Praised for its user experience and app ecosystem.
Capterra: ★★★★☆ (4.7/5) – Recognized for team collaboration and communication tools.
Trustpilot: ★★★★☆ (4.4/5) – Loved for reliability, but some users report pricing concerns.
4. Microsoft Teams
Best for: Team collaboration
Microsoft Teams is a powerful communication tool integrated within the Microsoft 365 ecosystem. It combines chat, video conferencing, file storage, and app integration in one platform. Ideal for organizations already using Microsoft products, Teams is perfect for internal collaboration and structured communication.
Best Features
Team Channels and Tabs: Organize communication by department or project.
Deep Integration with Microsoft 365: Seamlessly connect with Word, Excel, Outlook, and more.
Video Conferencing: Host meetings with screen sharing and recording.
Planner and To-Do: Built-in task and project management.
Enterprise-Grade Security: Data encryption, compliance tools, and admin controls.
Limitations
Clunky Interface: Some users find it less intuitive compared to competitors.
Requires Microsoft 365 for Full Use: Best value comes with bundled plans.
Pricing
Free Plan: Limited features, but includes chat and video calls.
Microsoft 365 Business Basic: $6/user/month.
Microsoft 365 Business Standard: $12.50/user/month.
Microsoft 365 E3/E5: Custom enterprise pricing.
Customer Reviews and Ratings
G2: ★★★★☆ (4.3/5) – Popular for enterprise use and Microsoft integration.
Capterra: ★★★★☆ (4.5/5) – Praised for security and structured communication.
Trustpilot: ★★★☆☆ (3.9/5) – Good for corporate teams; some complaints about speed.
5. Chanty
Best for: Group messaging and integrated video technology
Chanty is a simple, AI-powered team chat platform ideal for small to medium businesses looking for an easy-to-use communication tool. With support for text messaging, video calls, and task management, Chanty helps streamline conversations and improve productivity.
Best Features
Group Messaging & Threads: Keeps discussions focused and organized.
Built-In Task Management: Turn any message into a task and assign it.
Video and Audio Calls: Connect instantly without leaving the platform.
AI-Powered Search: Quickly locate messages, files, and tasks.
Integrations: Works with Google Drive, GitHub, Trello, and more.
Limitations
Limited Integrations: Fewer third-party app integrations compared to competitors.
Less Suitable for Large Enterprises: Better suited for smaller teams with simpler needs.
Pricing
Free Plan: Up to 10 users with basic features.
Business Plan: $3/user/month.
Customer Reviews and Ratings
G2: ★★★★☆ (4.5/5) – Loved for simplicity and affordability.
Capterra: ★★★★☆ (4.6/5) – Users appreciate the clean UI and built-in task manager.
Trustpilot: ★★★★☆ (4.3/5) – Recognized for speed and team focus.
6. Zoho Cliq
Best for: Organized team communication and collaboration
Zoho Cliq is part of the Zoho ecosystem and is designed to simplify workplace communication through organized chats, channels, and integrations. With a clean interface and strong workflow automation capabilities, it helps teams stay aligned and efficient.
Best Features
Channels & Threads: Keep discussions organized across departments.
Bots & Automation: Set reminders, automate updates, and create workflows.
Unlimited Search History: Easily retrieve past messages and files.
Integrated Audio & Video Calls: Seamless real-time communication.
Zoho App Integration: Works flawlessly with other Zoho tools like CRM, Projects, and Mail.
Limitations
Best with Zoho Suite: Full value is realized when used with Zoho’s broader ecosystem.
Limited Brand Awareness: Not as well-known as larger platforms like Slack or Teams.
Pricing
Free Plan: Includes up to 100 participants per channel.
Unlimited Plan: $1/user/month, includes advanced integrations and permissions.
Customer Reviews and Ratings
G2: ★★★★☆ (4.4/5) – Liked for its affordability and efficiency.
Capterra: ★★★★☆ (4.5/5) – Users appreciate the organized interface.
Trustpilot: ★★★★☆ (4.3/5) – Valued for being feature-rich at a low cost.
7. Google Chat
Best for: Text-based chat, video conferencing, and file sharing
Google Chat, part of Google Workspace, offers streamlined messaging for teams integrated with Gmail, Google Meet, and Google Drive. Ideal for businesses already using Google tools, it enables real-time collaboration in a secure environment.
Best Features
Integration with Google Workspace: Direct access to Docs, Sheets, and Drive.
Rooms & Threads: Structured spaces for team projects and conversations.
Seamless Gmail Integration: Access chat from within your inbox.
Security & Compliance: Backed by Google’s enterprise-grade protection.
Mobile & Desktop Sync: Continue conversations across devices.
Limitations
Limited Third-Party Integrations: Mainly focused on Google products.
Less Customization: Fewer UI and workflow customization options compared to competitors.
Pricing
Included with Google Workspace Plans:
Business Starter: $6/user/month
Business Standard: $12/user/month
Business Plus: $18/user/month
Customer Reviews and Ratings
G2: ★★★★☆ (4.4/5) – Easy to use, especially within Google Workspace.
Capterra: ★★★★☆ (4.5/5) – Great for document collaboration.
Trustpilot: ★★★★☆ (4.3/5) – Reliable and secure for small and mid-sized businesses.
8. Twist
Best for: Async messaging app
Twist by Doist is designed for deep work and asynchronous team communication. It minimizes the noise of real-time chat by focusing on organized threads, helping remote and distributed teams maintain clarity without distractions.
Best Features
Thread-Based Conversations: Keeps every topic organized for easy reference.
Async-First Design: Encourages focused work without constant pings.
Integrations: Connects with GitHub, Google Drive, Todoist, and more.
Powerful Search Functionality: Find information fast across threads.
Remote-Friendly: Ideal for distributed teams working across time zones.
Limitations
No Real-Time Chat Feel: Not suited for teams that rely heavily on fast, instant communication.
Limited Video/Voice Features: Primarily a text-based tool.
Pricing
Free Plan: Up to 5 integrations, limited message history.
Unlimited Plan: $8/user/month with full access and priority support.
Customer Reviews and Ratings
G2: ★★★★☆ (4.3/5) – Appreciated for its minimalist design and async structure.
Capterra: ★★★★☆ (4.2/5) – Users value its calm communication approach.
Trustpilot: ★★★★☆ (4.1/5) – Preferred by remote teams prioritizing focus.
9. Workplace by Facebook
Best for: One-on-one and group instant messaging
Workplace by Facebook brings a familiar interface to business communication, mirroring the Facebook Messenger experience. It’s built for collaboration through live video, group messaging, and integration with business tools.
Best Features
Live Video Broadcasting: Host town halls or team meetings live.
Groups & News Feed: Stay updated and share insights across teams.
Auto-Translate: Built-in language translation for global teams.
Integrations with Tools like Office 365 and G Suite
Mobile First Design: Great for frontline and field employees.
Limitations
Privacy Concerns: Some teams are wary of using a Facebook-backed product.
Limited Advanced Features: Not as robust for complex workflows or project management.
Pricing
Core Plan: $4/user/month.
Enterprise Add-Ons: Available for larger organizations.
Customer Reviews and Ratings
G2: ★★★★☆ (4.2/5) – Easy to adopt thanks to Facebook-like design.
Capterra: ★★★★☆ (4.3/5) – Great for engagement and live video.
Trustpilot: ★★★★☆ (4.0/5) – Loved for accessibility, some security concerns noted.
10. Zoom Chat
Best for: Video meetings, team chat, VoIP phone, and webinars
Zoom Chat extends Zoom’s well-known video conferencing platform into full team communication. It offers persistent messaging with rich text, file sharing, and integration with Zoom Meetings, making it ideal for teams already using Zoom.
Best Features
Integrated Chat & Meetings: Seamless transition from message to video call.
Persistent Channels: Organized chat history for ongoing projects.
VoIP Phone and Webinar Features: All-in-one communication platform.
App Marketplace: Connect with hundreds of productivity tools.
Security & Compliance: End-to-end encryption and compliance with HIPAA, GDPR.
Limitations
Chat Not the Core Strength: Messaging capabilities are growing but still secondary to video.
Overlapping Features: May duplicate tools already used by businesses.
Pricing
Free Plan: Basic messaging and meetings up to 40 minutes.
Pro Plan: $14.99/user/month.
Business & Enterprise Plans: $19.99+/user/month with full features.
Customer Reviews and Ratings
G2: ★★★★☆ (4.5/5) – Trusted for video; chat features are improving.
Capterra: ★★★★☆ (4.6/5) – Reliable, especially for hybrid teams.
Trustpilot: ★★★★☆ (4.4/5) – Well-liked for being an all-in-one tool.
Stay Connected with the Right Business Messaging App
In today’s fast-paced work environment, business messaging apps are essential tools for boosting team communication, collaboration, and productivity. They offer a budget-friendly way to keep your teams connected—whether they’re in the office or remote.
With a wide range of options available—from instant messaging and screen sharing to video conferencing and project integration—it’s important to choose an app that fits your specific business needs. Look for tools that are user-friendly, support third-party integrations, and align with your existing workflows.
Upgrade your workplace communication today with a modern messaging app that keeps your growing business connected and competitive.
